Podcast: Negotiation Tactics and Strategies Everyone Can Use

Greg Williams, internationally known as The Master Negotiator, shares his expertise as our guest on Blog Talk Radio-30 Minute Business Dig.

Greg has enhanced the negotiation skills of people worldwide. He is an author and presenter, who has mastered the fine art of negotiation and is a worldwide recognized public speaker and trainer on that subject. In his latest bestselling book, Negotiate: Afraid, ‘Know’ More, he gives insightful strategies and tips into how to use new tactics that will disarm an opponent and leave the reader in a powerful position.

Click here for more information about Greg, and to sign up for his weekly negotiation tip.

Do you have any negotiation tips or comments?

Podcast: A Stack of Business Cards is Not a Sales Strategy

Deborah Frey, co-host of our Blog Talk Radio Show – 30 Minute Business Dig, shares her knowledge and expertise during this interview about “Purposeful Networking.” In the era of relationship marketing, we cannot passively connect in face-to-face networking opportunities. Presence has power and engagement is the fuel. Individual approaches to networking vary, but the successful among us strategically plan to optimize the value for sales and customer loyalty.

Do you have anything to add to this? Please comment.

Podcast: 3 Critical Steps to Success in Social Networking

Elkay Corporate Advisors is pleased to announce the launch of our Blog Talk Radio Show, 30 Minute Business Dig. With my co-host Deb Frey, we will focus on trends, tips, tools and tales that will inform, educate and entertain you while providing nuggets of value to enhance your professional and personal life. Visit our show page here.

Our inaugural show has Deb interviewing me, Lisa Kanda, chief results officer, discussing the three critical steps to success in social networking and why it’s a mistake for businesses to take the “wait and see” approach to using social media. Do you have anything to add to this? Please comment.

Podcast: They Invented the 30-Hour Day


This podcast explains how to use the Activities Analyzer to prioritize your time and get more done. Download the pdf here.

4 Tips to Building Customer Loyalty

Lessons Learned from United Airlines on What Not to Do

You may remember this past summer a story about David Carroll and United Airlines. David had flown on United and when he went to retrieve his guitar from baggage claim, it was broken. United refused to pay for the $1200 repair. David was not satisfied with the way United Airlines handled his complaint, so he took it to the Internet and placed this video on You Tube.

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Well, it gets better. Just last week, David had no choice but to fly on United Airlines again – and guess what – they lost his bag!  United’s response was that they will fully investigate what regretfully happened. The story was covered in The New York Times and many other news outlets. You can read the entire article here.

So what can we learn from United Airlines? Continue reading »